DFO WEB STORE | Neople

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FAQ - Using the DFO Web Store: - What is the difference between the CERA Shop and the DFO Web Store?; - Can I get a refund for an item that was purchased by mistake?; - How long can I store items in my Cart?; - What are Exclusive Platinum/Diamond Promotional Events?; - I have Platinum Privilege and have met all the requirements for Diamond privilege. However, my Privilege has not been promoted. What should I do?

FAQ - Inbox and Item Sending: - I accidentally sent an untradable item to the wrong character. What should I do?; - An item has failed to be sent from my Inbox. What should I do?; - How long can I store items in my Inbox?; - An item that was in my Inbox has disappeared. What should I do?; - I forgot to receive an item I had sent to my Mailbox. What should I do if the mail has disappeared?

Customer Service: 1:1 Inquiries; Terms of Service